Books
Profiles in Quality, Learning from the Masters, Louis E. Schultz, Quality Resources, New York, 1994, ISBN 0-527-76238-5
Quality Handbook for Small Business, David J Ames, Bruce W. Knudson, Dr. James J. Lynn, Cynthia M. Potter, Louis E. Schultz, Gerald R. Tietz, Minnesota Council for Quality, Minneapolis, 1994, ISBN 0-9643779-0-X
Papers
“
Integration of Six Sigma and Strategic Planning”, Louis E. Schultz, Asia Pacific Quality Organization Congress, Beijing, China, 200
lou@processmanagement.com
612.805.5990